Chelmsford Public Library is committed to making library services accessible for all our users.

Main Library Handicapped Access

The Main Library is fully handicapped-accessible. This includes access to all areas of the building, and all collections and resources.

MacKay Library Handicapped Access

The MacKay Branch is wheelchair-accessible to the first floor. This includes the follwing collections:

  • adult fiction
  • new materials
  • children’s materials
  • movies
  • current periodicals
  • large print
  • audiobooks

Staff is available for assistance in accessing any of MacKay’s other collections.

For People with Visual Impairments

  • Large print books, both fiction and nonfiction, in the Adams part of the library
  • Reader’s Digest: Large Print Edition, in the Adams part of the library
  • Audiobooks and playaways on the main floor
  • A handheld magnifier is available at the Reference Desk for use in the library
  • A low-vision computer with high-visibility/low-mobility keyboard is available in the Large Print Room.
  •  An Optelec magnifier is also available in the Large Print room.

For People with Hearing Impairments

  • DVD films with English subtitles
  • Closed caption DVDs.
  • videophoneA public videophone is available for use in the library by any deaf or hearing-impaired person who speaks sign language and needs to make a phone call. The videophone is powered by Purple, an assistive technology that makes the phone call via video relay service, which gives the caller an on-screen sign language interpreter. A Purple account is not required in order to use the public videophone, can be used to call any phone number, and the device may be used free of charge. The videophone is available by request at the reference desk on the lower level of the library. It is not necessary to have a library card to use the videophone, but staff will hold your photo ID at the desk while the device is in use.

For People with Limited Mobility

  • Ramp at the side library entrance
  • Automatic door openers at the front entrance
  • Designated handicapped parking spaces in the  side parking lots
  • Wheelchair accessible reference and circulation desks
  • Elevator to all floors of the library
  • Handicapped accessible restrooms
  • Sit down catalog terminal that accommodates wheelchairs

Other Assistive Services

  • Home delivery for homebound individuals: staff select and deliver library materials to Chelmsford residents who have difficulty coming to the library because of age, illness, or temporary or permanent disability. Delivery is based on availability of volunteer drivers, and according to our Homebound Service policy. For more information contact Vickie Turcotte 978-256-5521 x106 or email
  • Reference Service in person, by telephone (978-256-5521 x211)  and by email (
  • Catalog assistance: reference librarians will check the online catalog, check the shelves, place holds and interlibrary loans for individuals whenever the library is open
  • Staff will retrieve materials anywhere in the building.  Just ask!

Books and Periodicals for People with Disabilities

Websites on Disabilities



  • Massachusetts Office on Disability: State agency whose primary mission is to assure access to state and local programs, activities, and services for people with disabilities.
  • Massachusetts Rehabilitation Commission: State agency responsible for Vocational Rehabilitation Services and eligibility determination for the Social Security Disability Insurance (SSDI) and the Supplemental Security Income (SSI) federal benefits programs.
  • DisabilityInfo: Index of services and resources for people with disabilities in Massachusetts, searchable by disability or location.
  • New England ADA Center:  Provides information, guidance and training on the Americans with Disabilities Act (ADA), tailored to meet the needs of business, government and individuals at local, regional and national levels.
  • Perkins in Watertown MA:  Organization committed to improving the lives of people with blindness and deafblindness.  Includes Perkins School  for the Blind and the Perkins Library, which circulates items in braille, audio, electronic, and large print formats.
  • Disability Law Center:  Protection and advocacy agency for the rights of Massachusetts residents with disabilities.